This policy relates to how we collect, use and disclose information about you when you use our App and Website or when you interact with us in other ways such as emailing us. It does not relate to our communications with providers of story content, nor to anyone accessing Soundtrails through external sites or broadcasters.
The only information you might directly give to us comes if you email us feedback, queries or comments. This information would include your email address and any other details you include in the email. If you interact with our social media site/s we may view any information your settings allow us to see.
When you are using the App we do not automatically collect any information about you. The only information the App sends to our servers is a date stamp so it can retrieve any updates that have been made to Soundtrails stories, or if there are any new Soundtrails. The date stamp is not stored on our servers.
When you access the Website we may collect information by cookies and other tracking technologies. These may be used for analytic and product improvement purposes, like seeing which pages on our Website are popular or determining whether email communications have been viewed.
We do not collect any information about you from other sources.
We may use information about you to assist us to:
We are an Australian based organisation and so we must follow Australian law in relation to how we can use your information. In using our App and Website and communicating with us, you consent to your information being processed or disseminated in Australia and anywhere in the world.
Your information may be shared with others in these ways, and in ways otherwise set out in this Policy:
We may also share non-identifiable information that is aggregated.
Some Soundtrails on the App may use bluetooth beacons to enhance your guided experience. With your consent you can enable your phone to allow the App to communicate with beacons to assist in determining your location.
Your web browser may have a default setting to accept cookies. You can choose to set your browser to remove or reject cookies if you prefer. Note that removing or rejecting cookies may affect your access to Soundtrails.
If you receive email promotions, newsletters or any other promotional communications from us, you may ‘opt out’ and no longer receive these by following the directions given on those communications.
Please email us at email@example.com if you have any questions or concerns about your privacy.